Office Opening Hours:
Monday to Friday: 9.00am – 5.00pm
Saturday: 9.00am – 11am
If you contact us outside of our normal trading hours an answer phone service is available to receive any orders or messages, alternatively email us via firstname.lastname@example.org
Delivery is free of charge.
We deliver Monday to Saturday and have no minimum order value (we deliver as little or as much as you need free of charge).
Goods will be delivered the next working day anytime between the hours of 9.00am and 5.00pm (we regret that we are unable to offer timed delivery slots).
For next working day delivery online orders must be received by 5.00pm.
* Please note that delivery is only available on the Isle of Wight.
All orders must be signed for on delivery, unless you have given your consent at the time of placing your order, for the order to be left without a signature.
Please note if your order is left without a signature you forfeit your right to make a claim against ourselves in the event of loss or damage.
Shortages & Damages:
It is your responsibility to check your delivery for shortages or damages.
All shortages and damages must be reported to us within 24 hours of receiving your goods. Reporting shortages or damages after this time is subject to our discretion.
Returns & Cancellations:
For full details on our returns and cancellation policy please see paragraph 13 in our terms and conditions.